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Channel Partner

1.Channal Partner Overview

Fanvil Technology Co., Ltd is selectively expanding our distribution partner network, and we appreciate your interest in exploring a possible partnership with us. The Fanvil Channel Partner Program offers a great business opportunity, with proven solutions, that will enable your company to add incredible value to your services, customers and partners, as well as gain access to new business opporunities. Our joint objective will be to take your business to the next level.

We look forward to the opportunity to collaborate with you.
Thank you!

2.Channal Partner Programme

***** THE BENEFITS
We've identified the following key support which Fanvil will be dedicated to provide and support our partners to achieve business development goals. Eligible partners will have access to the following, depending on their partnership level which will be decided after reviews and negotiation:

* Enjoy Tiered Distrbution Pricing for partners.
* Provision of spare units upon fulfilment of MOQ. (subject to T&C)
* Technical Support - Second level and Escalation.
* 18 months manufacturer's warranty on Fanvil products.
* RMA for faulty units.
* The opportunity to collaborate and publish related success stories, case studies, and press releases in the Fanvil newsletter and on the company website
* Channel Marketing Support for eligible partners.
* Opportunity to participate in Fanvil collaborative project.

*****STANDARD TECHNICAL SUPPORT GUIDELINES

The role of Fanvil’s standard manufacturing warranty is to remedy manufacturing defects, not issues relating to the proper operation of devices or systems.

1 ) Duration of Warranty
The standard 1 year warranty is typically a sufficient amount of time to uncover manufacturing defects not found during the robust quality assurance processes. Partners will enjoy an additional 6 months warranty upon delivery of the goods from our warehouse. Subject to the conditions of Fanvil's manufacturer's warranty guideline.

2) Warranty Coverage
Hardware:
This guarantees that the hardware will be free of defects in material and workmanship under normal use, or it will be replaced by Fanvil or Fanvil’s representative.

Software:
This guarantees that the physical media are free from defects, or they will be replaced by Fanvil. Also, the warranty guarantees that the software generally conforms to the published specifications for the product. Software is provided "as is," and does not warrant that the software is error free or that customer will be able to operate the software without problems or

**** CHANNEL MARKETING SUPPORT
Fanvil Technology is dedicated to make it easier for our partners to market and sell Fanvil products. The following are the types of support provided to our partners.

Joint Efforts
Partners can request to conduct joint efforts that will mutually enhance the brand reputation of Fanvil Technology and the market visibility in the local market. reputation/visibility in the localized market. All activities must be approved by your designated Fanvil marketing contact before it is allowed to proceed.

Below are the types of activities supported by the Channel

Marketing Support:
* Advertising
* Direct Marketing
* Joint Marketing Events - Tradeshows
* Sales Collateral
* Web Marketing
* Public Relations
* Reseller Partner Programs

Request Timeline
Request for activities must be made ahead of proposed events:
* Ad hoc requests: At least 14 days in advance
* Tradeshows: At least 90 days in advance
* Advertising/Promotion

3. Become a Partner

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