SUCCESS STORIES

Self-service Kiosks, Korea

Fanvil Provides Emergency Communication for Self-service Kiosks in Korea


Beyond the increasing demands of customers for more flexible self-service options, the COVID-19 pandemic also drive all business to serve customers in a safe and touchless way. From self-service order at the stores to cashless checkout in parking lot, self-service kiosks can reliably provide the services for customers while keeping social distance. However, how should the customer ask for instant help when the kiosk doesn't work properly and there is no staff around? Fanvil Public Address Solution helps the self-service business to establish an emergency communication system.

Key Features

Emergency Call Button Interface
NVR Video Recording, Standard RJ45 Interface
Recording Output with 3.5mm Audio Interface
Audio Line Out Port for External Active Speaker
1 Switch Signal Input and Output Port
10W ~ 30W Mono Channel Power Amplifier Output

Public Address Solution for Self-service Kiosk

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When customers have problems with the checkouts on self-service kiosk, they can click the call button and get in touch with the service center to get help.
Staff in service center of headquarter can know about the situation with talking to the customer and viewing the live video image

Product Installation

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